DOES: UNEMPLOYMENT COMPENSATION BUSINESS ANALYST (OUC)

Company: DC Department of Employment Services
Location: Washington
Posted on: October 19, 2024

Job Description:

This position is located in the Office of Unemployment Compensation (OUC). The incumbent will work under limited supervision and will research, plan, develop, implement and review policies, practices, reports, methods, and procedures that drive the accurate and efficient processing of unemployment insurance benefits data. The purpose of this position is to identify, review, define, and document workflow processes used to process unemployment insurance data. The incumbent will assist in the documentation of business requirements for UI projects. Make recommendations and develop plans for process and procedural innovations. Coordinate with Information Technology (IT) staff and subject matter experts to reduce gap management by documenting all known procedural and business processes and creating solutions to resolve programmatic issues.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Duties and Responsibilities The incumbent will perform short and long-range planning, review, analysis, and evaluation of program goals and objectives for the UI Benefits Division. Incumbent will analyze new and proposed legislation and regulations to determine impact on program operations and management. Interpreting federal program guidance and devising methods and procedures for developing an integrated program plan that maximizes service delivery based on program objectives and priorities. The incumbent ensures that the agency is in compliance with U.S. Department of Labor (DOL) reporting requirements and monitors the agency's efforts to meet the goals, UI Core Measures and Acceptable Levels of Performance. Will be required to track performance, manage required reports for federal performance monitoring, and assist with the development and updates of UI standard operating procedures. Incumbent will be responsible for managing projects relevant to the UI Benefits Division in response to high-profile inquiries and requests from the U.S. Department of Labor (DOL), Office of Management and Budget (OMB), Government Accountability Service (GAO), Office of Inspector General (OIG), and the general public. Researches and recommends new or revised operations and measures that result in USDOL performance compliance. Incumbent also observes and analyzes programs to verify reported information and to review compliance with guidelines or performance objectives. Provides data analysis and prepares statistical reports to determine deficiencies in the Office of Unemployment Compensation and provides recommended actions necessary to correct inadequacies. Makes recommendations regarding the planning and managing of programs to enhance the quality of services and accomplishment of performance expectations set for employees and the department. Works cooperatively with various levels of staff to meet development needs, and meets with federal representatives to review proposed projects, activities and audit recommendations. Analyzes operational programs and procedures and makes recommendations for the purpose of improving the U.I. program in general. Performs special tasks of District-wide impact as the need arises, e.g., determining the need for and developing the revised Nonmonetary Determination Report which has an impact on the coordination of the Benefits, Timeliness, Quality appraisal for DOL. Recommends, develops and facilitates training for UI personnel as needed to provide clarification of UI laws and policies, e.g. developing and conducting group sessions and one-on-one training at the request of management and as needed. Qualifications and Education Applicants must possess one (1) year of specialized experience equivalent to the CS-11 grade level, or its non-District equivalent obtained in either the private or public sector. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled and has equipped you with the particular knowledge, skills, and abilities, to successfully perform the duties of the position. Examples of specialized experience for this position include assisting with the planning, review, analysis, and evaluation of program goals. Working knowledge of the Unemployment Compensation Act and other related laws, rules, regulations, and guidelines. Ability to communicate effectively orally and in writing. Knowledge of established policies and procedures. Knowledge of interview techniques and ability to follow leads. Knowledge of the District of Columbia's UI system. Knowledge of labor market conditions. The ability to recognize fraudulent or irregular information and the ability to use good judgment are all highly desirable. Licensure and Certifications None Work Conditions/Environment The work is typically performed in a normal office setting. Other Significant Facts Tour of Duty: Monday - Friday, 8:30 am - 5:00 pm Operating Status: In-Person reporting, flexible and limited telework options available upon position eligibility and operational needs. Pay Plan, Series, and Grade: CS-0991-12 Salary Range: $80,784 - $103,333; based on available funding. Duration of Appointment: Career Service -Term, NTE 13-Month Collective Bargaining Unit: This position is not covered under a collective bargaining agreement. Promotion Potential: No known promotion potential Area of Consideration: Open to Public Position Designation: This position has been designated as security-sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable. Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment. Residency Requirement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
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Keywords: DC Department of Employment Services, Sterling , DOES: UNEMPLOYMENT COMPENSATION BUSINESS ANALYST (OUC), Professions , Washington, Virginia