TECHNICAL CUSTOMER SUPPORT ASSOCIATE ANALYST
Company: Randstad Digital
Location: Washington
Posted on: October 15, 2024
Job Description:
job summary:Enterprise Healthcare client has an immediate
opening for a highly motivated Technical Customer Support Associate
Analyst to join their dynamic and growing team. All qualified
candidates are encouraged to apply! Ability to work with various
levels of stakeholders (clinical and technology, operational and
executive etc). location: Bloomfield, Connecticutjob type:
Contractsalary: $20.95 - 25.95 per hourwork hours: 8am to
5pmeducation: Associates responsibilities:
- Responds to telephone inquiries concerning support, processing
or request procedures, systems status and network connectivity, and
a variety of hardware and software problems of all installed
application hardware and software products supported by IT.
- Records inquiries, repair and service requests, resolves or
directs requests to appropriate technical area or vendor, tracks
status and follows up to ensure client satisfaction. Escalates to
or consults with senior staff when solution is unclear. Reports
problems with procedures and makes suggestions for improvements.
Completes output (documents, analyses, product) in specific work
area to appropriate time and quality targets. qualifications:
- Experience level: Entry Level
- Minimum 1 year of experience
- Education: Associates skills:
- Technical Support
- Technical Support
- Desktop Support Equal Opportunity Employer: Race, Color,
Religion, Sex, Sexual Orientation, Gender Identity, National
Origin, Age, Genetic Information, Disability, Protected Veteran
Status, or any other legally protected group status.At Randstad
Digital, we welcome people of all abilities and want to ensure that
our hiring and interview process meets the needs of all applicants.
If you require a reasonable accommodation to make your application
or interview experience a great one, please contact Pay offered to
a successful candidate will be based on several factors including
the candidate's education, work experience, work location, specific
job duties, certifications, etc. In addition, Randstad Digital
offers a comprehensive benefits package, including health, an
incentive and recognition program, and 401K contribution (all
benefits are based on eligibility). This posting is open for thirty
(30) days.
Keywords: Randstad Digital, Sterling , TECHNICAL CUSTOMER SUPPORT ASSOCIATE ANALYST, IT / Software / Systems , Washington, Virginia
Didn't find what you're looking for? Search again!
Loading more jobs...